Terms of Service

Last updated: 14 August 2026

Estimates and Quotes

Estimates given over the phone are a good-faith range based on what you describe, not a fixed price. A firm quote is given on site after diagnosis and before any work starts. You are free to decline at that point.

Diagnostic Charges

Where a fault needs diagnosis to price properly, the diagnostic is charged as a service call. If you go ahead with the repair, that amount is applied to the final bill.

Payment

Payment is due once the work is completed and tested. We accept Cash, Credit Card, Debit Card, Visa, Mastercard, American Express, Discover, Zelle, Venmo, CashApp. We do not require a deposit for standard repairs; larger parts orders may be an exception and will be agreed with you first.

Workmanship

We stand behind the work we perform. If a repair we carried out fails in normal use, contact us and we will make it right. Parts carry whatever warranty the manufacturer provides, which we will pass on to you.

What Is Not Covered

Pre-existing damage unrelated to the repair, faults caused by continued use of a system we advised you to stop using, and consequential losses such as missed trips or accommodation costs are outside the scope of our workmanship commitment.

Access and Safety

You are responsible for providing safe, legal access to the RV, including any gate codes, park permissions or check-in requirements. If a site is unsafe to work in we will say so and reschedule.

Cancellations

Let us know as early as you can if you need to cancel or reschedule. Call 772-356-1760 rather than emailing if the appointment is the same day.